Yes, the first consultation is completely free. We believe in starting with a conversation, not a bill. This is your opportunity to get to know us and for us to understand your business needs. There’s no pressure or obligation—it’s simply a conversation to explore how we can help you. Our goal is to provide value from the start and give you a clear understanding of how Mindsaw can contribute to your success.

Most consultations last 30 to 60 minutes. That’s enough time to discuss your goals, answer your questions, and start outlining a plan. If we need a bit more time to cover everything, we’re happy to extend the conversation to ensure you leave with clarity and confidence about the next steps.

Yes. After the consultation, we’ll prepare a customized strategy plan that aligns with your business goals and the services we recommend. Mindsaw believes in transparency and making sure you have all the information you need to make a confident decision about working with us.

Unlike many of our competitors, we don’t lock clients into rigid, long-term contracts. We believe in flexibility and trust. That said, achieving meaningful results with local SEO and web design takes time, and we ask our clients to commit to a 12-month agreement. This gives us the opportunity to implement and refine a strategy that delivers real, measurable success. Our ultimate goal is mutual growth and a partnership that proves its value every step of the way.

We limit the number of competing businesses we work with in any given market. This policy ensures that every client receives fair and focused attention while maintaining a competitive edge in their industry. It’s a balance between two core goals: providing effective, results-driven strategies for each client and helping as many businesses as possible grow their local presence. To keep our services impactful, we cap our partnerships at no more than three businesses in the same industry and market.

Yes, absolutely. Mindsaw often works with businesses on specific projects like website design, local SEO optimization, or other individual services on an à la carte basis. If this sounds like what you’re looking for, the best next step is to reach out and chat with one of our strategists. We’ll help you define your goals and tailor our services to meet your exact needs.

The timeline for seeing a return on investment depends on several factors, including your current online presence, the competitiveness of your market, the services you select, and your business goals. For local SEO, we typically aim to deliver noticeable improvements within the first 3 to 6 months and a strong ROI within 12 months, which is the average length of an engagement with us. With web design, you’ll often see immediate benefits, such as enhanced user experience and increased conversions.

It wouldn’t be accurate to say we won’t need any of your time. In the early stages, we’ll need several hours of your input for strategy discussions, approvals, and sharing insights about your business. After that, your involvement will taper off, typically requiring just an hour or two per month. We know many of our clients come to us because they’re already stretched thin, and we respect that your time is valuable. Our approach is to handle as much as possible on our end while keeping you informed and involved only when necessary. We’re here to take work off your plate, not add to it.